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JOB OFFERED: System Support Engineer
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Category: Engineering
Ad Number: 20045
Date Posted: 11/28/2008
Description
•Commission application platform and provide 24x7 accurate and timely technical supports on critical problems and advisory service for customers.
•Communicate directly with customers while investigating or providing problem resolution.
•Collaborate with other teams to create quicker issue resolution to achieve high customer satisfaction.
•Answer escalation questions and provide consulting service for internal colleagues where appropriate.
•Develop and maintain an in-depth working knowledge of all products and services offered by the Company.
Requirements:
•Graduated in Computer Engineering, Computer Science or related discipline
•Good knowledge in TCP/IP network
•Knowledge in Linux or Unix operating system and shell scripting is an advantage
•Having knowledge in IVR/CTI and PABX is an advantage
•At least 2 years technical support and customer handling experience
Location-Kuala Lumpur

Details
Type: Full-Time Permanent
Seniority: Senior Staff
Job Title: System Support Engineer
Salary RM: 3000-4000 Monthly
Starting Date: 5/12/08
Education Required: Bachelors
Openings: 2
Advertiser: Company
Posted By
Conceptual
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Name: Norman Kumar
Company: Conceptual Events Marketing
Address: 109-12A-09, Persiaran Bayan Indah
Postal Code: 11900
State > City: Penang > Bayan Lepas
Country: Malaysia
Phone: 0124311243 Please quote Adpost when calling
Email:

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System Support Engineer JOB OFFERED from Penang Bayan Lepas
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