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| Category: |
Information Technology |
| Ad Number: |
17615 |
| Date Posted: |
02/25/2008 |
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Answer telephone and e-mail based inquiries
Provide support and troubleshooting
Leverage knowledge resources for assisting customers
Log issues and information into ticketing system
Escalate when necessary
Computer-related Dip/Deg or hands on experience
Experienced in customer support (person/email/telephone)
Demonstrate ability to communicate clearly and effectively (oral and written)
Proven track record of resolving difficult issues
Experience with supporting Email or Email clients receiving messages via POP3 and IMAP
Knowledge of Windows OS, Outlook or Lotus Notes
Basic computer networking skills
Ability to work well as part of a team
Positive attitude, patient, understanding, dedicated and commited
Other Jobs Available at http://myitpositions.bravehost.com
Please forward your updated resume with your current salary, expected salary and notice
period to My.IT.Positions@gmail.com |
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| Type: |
Full-Time Permanent |
| Posted By |
|---|
click above for more
info on this user
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| Name: |
IT Positions |
| Region: |
Western Singapore |
| Country: |
Singapore |
| Email: |
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