Adpost Unveils Document Upload Feature for AI Chatbots: A Leap Towards Comprehensive Knowledge Integration

As seen on CMSWire, Muckrack, KXAN, and International Business Watch

Discover Adpost’s innovative feature that enriches AI chatbots, transforming customer interactions with a diverse wealth of knowledge

Chatbots represent a new trend in how people access information, make decisions and communicate”

— Christie Pitts


SINGAPORE, October 27, 2023 / — In a significant stride towards improving customer service experiences, Adpost proudly announces the launch of a new feature that allows users to upload documents directly to enhance the knowledge base of their AI chatbots. This advancement stands as a testament to Adpost’s unwavering commitment to delivering cutting-edge solutions, empowering small businesses to craft AI chatbots that are not only responsive but also deeply informed.

The new document upload feature supports a wide array of formats, including PDF, DOCX, TXT, CSV, JSON, and many more, ensuring versatility and accessibility for all. By enabling AI chatbots to directly query over these documents, businesses can now seamlessly integrate their existing knowledge repositories, from FAQs and product manuals to internal documents, into their customer service framework.

At the core of this innovation lies Adpost’s use of modern vector databases, meticulously forked from NoSQL object stores. This state-of-the-art technology facilitates both semantic search and swift object retrieval, ensuring that the AI chatbots not only understand the context and nuances of user queries but also provide precise and relevant responses in real-time.

The integration of document uploads marks a pivotal moment in Adpost’s journey towards enhancing AI chatbot intelligence. By allowing a more expansive and diverse range of knowledge sources, businesses can now ensure that their AI chatbots are equipped to handle an even wider spectrum of customer queries, driving customer satisfaction to new heights.

We invite readers to explore deeper into the intricacies and benefits of this innovative feature in our latest in-depth blog on the technical mechanics of the document upload process, real-world applications and best practices.

We are thrilled to introduce this new feature, which represents a significant advancement in our journey towards improving AI chatbot technology. We are excited to see the myriad ways in which businesses will leverage this capability to enrich their customer interactions and set a new standard in AI-driven customer service.

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About Adpost
Adpost ( ) is an innovator in AI chatbot solutions, offering robust and user-friendly tools to create AI chatbots tailored for customer service. With a commitment to innovation and excellence, Adpost empowers small businesses to provide exceptional customer experiences through intelligent, responsive, and knowledgeable AI chatbots.

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