Within Employment: | |


Inbound Customer Service
Category:
Construction / Maintenance JOB OFFERED:
Ad Number:
61818
Description:
What we are looking for:
•Answer all incoming customer phone calls within quality standards
•Contact various internal departments on a daily basis to clarify information, seek guidance and gather information to respond to customer inquiries
•Review individual customer cases providing mediation on behalf of client for consideration outside policies and procedures
•For reimbursement calls, document all pertinent information, confirm reimbursement is valid, and submit reimbursement request to managers for approval
•Documents new case or updated case file information using quality standards*

*
Qualifications:
•Basic computer proficiency (including knowledge of windows-based applications)
•Customer service experience
Type:
Full-Time Permanent
Seniority:
Fresh
Job Title:
Customer Service
Salary $:
14.25 Hourly
Starting Date:
asap
Education Required:
Other
Openings:
5 or more
Advertiser:
Company
Posted By:
MinChatham
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info on this user

Name:
Crystal Bolohan
Company:
Concentrix
Address:
180 Keil Drive
Postal Code:
N7M 6B7
City:
Chatham
Province > County:
Ontario > Chatham-Kent
Country:
Canada
Phone:
519-598-4603 Please quote Adpost when calling
Email:

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