ob Descriptions: -Open and maintain customer accounts by recording account information-Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Recommend potential products or services to management by collecting customer information and analyzing customer needs-Contribute to team effort by accomplishing related results as needed-Manage large amounts of incoming calls, emails, and company's social media  Tag: NMI / PLP / 241219