Been working for Apac Customer services as a senior representative for member services. Our client is one of the largest prescription benefits manager in the United States that handles - mail order prescription for members. We assist patients and pharmacist dispense medication with the correct dosage. Process claims and rejection for patients and pharmacists. Handles mail order of patients. Has been with the company for a year and a half. Has adjusted to fast paced environment - receiving 130 calls a night. Have been doing multi tasked job - typing and at the same time listening to concerns of customers. Have received 3 highest commendations from customer for "job well done". Would like to augment income by accepting data entry typing jobs at home.