Category:
Call Center JOB OFFERED:
Date Posted:
more than 1 month ago (Not Renewed))
Description:
Bi-lingual Customer Service Representative Key Responsibilities- You process documents based on department guidelines in accordance with standards and performance indicators as defined by contractual requirements- You receive incoming calls from multiple customers such as physicians and patients, and process requests by providing resolution or triage to the appropriate areas- Report Adverse Events and Product Complaints when needed- You answer inquiries and process incoming requests received and provide callers with accurate, current information- Document customer requests and inquiries in call history database and ensure timely closure of all open issues- You demonstrate ability to communicate clearly in both written and oral format - ---- Maintain all patient confidentiality. This is for the 11:30-8pm shift EducationHS Diploma or equivalent
Type:
Full-Time Permanent
Job Title:
Bilingual Customer Service Representative
Education Required:
Pre-University
Company:
RxCrossroad/ McKesson
State > County:
Louisiana > Jefferson
Phone:
3128406015 Please quote Adpost when calling