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BILINGUAL CSR
 
Category:
Call Center JOB OFFERED:
Ad Number:
434286
Description:
Bi-lingual Customer Service Representative Key Responsibilities- You process documents based on department guidelines in accordance with standards and performance indicators as defined by contractual requirements- You receive incoming calls from multiple customers such as physicians and patients, and process requests by providing resolution or triage to the appropriate areas- Report Adverse Events and Product Complaints when needed- You answer inquiries and process incoming requests received and provide callers with accurate, current information- Document customer requests and inquiries in call history database and ensure timely closure of all open issues- You demonstrate ability to communicate clearly in both written and oral format - ---- Maintain all patient confidentiality. This is for the 11:30-8pm shift EducationHS Diploma or equivalent
Type:
Full-Time Permanent
Seniority:
Junior Staff
Job Title:
Bilingual Customer Service Representative
Education Required:
Pre-University
Advertiser:
Company
 
Posted By:
jrewell
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Name:
Joanne E.E
Company:
RxCrossroad/ McKesson
City:
Louisville
State > County:
Louisiana > Jefferson
Country:
United States
Phone:
3128406015 Please quote Adpost when calling
Email:

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